The student counsellors offer guidance, counselling and advice as well as support to students facing study problems and problems of a personal or medical nature, whenever they affect the student’s study progress.
Possible subjects of discussion are:
- Interrupting your study
- Study problems and study delay
- Illness, medical circumstances or functional limitations (mediation in obtaining support facilities)
- Personal and/or family circumstances
- Objections and appeals procedures
A student counsellor is independent of your education and has duties of confidentiality.
Check the website Rules & regulations with regulations such as Enrolment conditions and the Students’ charter.
Contact a member of staff of the Customer Contact Centre. Staff are available on workdays on telephone number 08850-82222.