Student counsellors

The student counsellors offer guidance, counselling and advice as well as support to students facing study problems and problems of a personal or medical nature, whenever they affect the student’s study progress.

Possible subjects of discussion are:

  • Interrupting your study
  • Study problems and study delay
  • Illness, medical circumstances or functional limitations (mediation in obtaining support facilities)
  • Personal and/or family circumstances
  • Objections and appeals procedures

A student counsellor is independent of your education and has duties of confidentiality.

Further information

Check the website Rules & regulations with regulations such as Enrolment conditions and the Students’ charter.

Contact a member of staff of the Customer Contact Centre. Staff are available on workdays on telephone number 08850-82222.