The global development regarding the COVID-19 virus has far-reaching consequences for the services provided by Dutch embassies worldwide, including external service providers such as visa agencies. This means that until at least 19th of May 2020 no passport applications, visa applications for short and long stays (authorization for temporary stay, mvv) will be collected via embassies and visa agencies. You can only make an appointment at an IND desk to collect your first regular residence document.

Other services, such as DNA tests, identity screening, legalization of documents and 'basic civic integration examination abroad' will not take place during this period. 

Find the q&a's from the IND here