FAQ

1. Online resources

How can I check if a particular publication is available digitally at Fontys?

Visit the e-Content Portal and conduct a search for the title of the publication.

You will then see if the publication is available digitally and if so, the years of issue and/or editions that are available and the database in which the publication has been included.

I can' t open a full text article.

There may be several reasons for this, as follows:

  • You're not logged in. Browse to the database via the Library website and log in with your Fontys PCN and password if you are requested to do so.
  • Fontys has a limited subscription to the database. Check if this is the case for the article in question via the brief description given in the database.
  • The database does not contain full text articles. Check if this is the case for the article in question via the brief description given in the database.
  • The periodical in question may only be available for a limited number of years or editions. Via the e-Content Portal, you can check if the periodical in question is available in digital format at Fontys. Conduct a search using the title of the periodical and check the years available.

If the article is listed as digitally availiable but still can't be opened, please contact us via the LIVE Chat, or your local Library. Alternatively, you can send an e-mail to library@fontys.nl and attach a screenshot of the article details.

I can't gain full access to a particular e-book.

It is most probable that Fontys has a limited subscription to the database. Via the e-Content Portal, you can check if this e-book is available at Fontys in digital format. If the e-book should be available in digital format, but you're unable to open it, please contact us via the LIVE Chat or via your local Library. Alternatively, you can send an e-mail to library@fontys.nl and attach a screenshot of the e-book details.

The article that I'm searching for is not full-text available at Fontys. What would it cost to request a copy?

  • EUR 6.50 for an article of 10 pages or less.
  • EUR 10.00 for an article of more than 10 pages.

Which databases are accessible from home?

All databases listed on the page ‘Off Campus’.

N.B.: Not all databases contain full-text publications and not all publications are available online. For further information, please see the information per database.

Where can I find digital periodicals, e.g. e-journals?

Search the e-Content Portal that holds all publications available in digital format at Fontys, inluding coverage date.

N.B.: If you are searching for information regarding a particular subject, you may search biep.nu.

I can't open an article in PubMed.

PubMed contains a range of different types of publications:

  • Free full text publications that are available to everyone.
  • Full text publications from MEDLINE and other databases, which are automatically available via PubMed links or buttons at all Fontys workstations. Off campus, you'll need to manually open the database and then conduct your search for a particular publication.

Is it possible to consult bachelor theses in digital format?

Bachelor theses dating from the last few years are digitally available in the HBO Knowledge Base. Not all theses are included, as the criteria for inclusion vary per Fontys Course.

Where can I find the login codes for e-journals?

The eContent Portal contains links and login codes (if necessary) for e-journals. But most e-journals are logged in automatically.

Where can I find information how to login on WIFI, Fontys portal, N@tschool etc.?

On the website IT Manuals

On the site of the Copyright Information Centre

There are several different guidelines for citation; APA guidelines are mostly used. At the website of Tilburg University you can find a good concise guide: Citing sources according to the APA guidelines
Ask your teacher if you can use APA-guidelines.

You can find APA rules of thumb at the Copyright Information Centre.
The website of Tilburg University contains a good concise guide: Citing sources according to the APA guidelines.

RefWorks is a reference manager you can use to compile a bibliography. RefWorks is linked as a tool in biep.nu, so you can directly export your search results to RefWorks.
You need to register to use RefWorks, but is free to all Fontys students and staff.
Getting access to RefWorks is easy: just click on the saved items folder next to the search box. Register with your Fontys e-mail. After that, you can login by clicking "Log in" on the top right of your screen. From now on you can open your own RefWorks Library by clicking on the saved items folder in biep.nu.
Flow gives you 2G space. More information is available in RefWorks help.

N.B.: Fontys only has access to the free version of RefWorks, so not all tools and functionalities are available. (Like the Add-on for Microsoft Word.)

Endnote (see: application portal)
ProQuest RefWorks (zie: biep.nu). Click on the saved items folder to open RefWorks.

3. Fontys Libraries

Where can I check if a book is held by the Library?

You may search the online Fontys catalogue that shows which books are held in which Fontys Library and if they're availabe for loan.

How do I renew my loans?

Go to ‘Renew and reserve’ and follow the instructions.

Is it possible to renew overdue Library items?

That is possible, but only via a Library desk or by phone, not online. Visit Library locations for contact details.

Is it acceptable to return overdue books by post?

Yes, this is acceptable, but please ensure that you use a sturdy envelope or box. Visit Library locations for the postal address of the Library from which you borrowed the book(s).
N.B.: A fine will be assigned to your name which you must settle the next time you visit the Library.

Is it possible to reserve books online?

Unfortunately, that is not possible. You can make a reservation for a book at your local Library.

Is it possible to borrow books from another Fontys Library at another location?

Yes, this is possible. Your Fontys card is valid at all Fontys Libraries.

Is it possible to have books sent to my local Library from another location?

Yes, this is possible without charge. You can submit a request at your local Library.

Is it possible to reserve books from a Fontys Library at another location?

Unfortunately, that is not possible.

Is it possible to request books from an external (non-Fontys) Library?

Yes, this is possible at a cost of EUR 6.50 per book. You can submit a request at your local Library.

Is it possible to borrow books for a longer period during vacation periods?

Due dates for borrowed books will never fall within an official Fontys vacation period. They will always be set to the first Monday following the vacation period. If you have any questions about his, please contact your local Library.

Do fines mount up through vacation periodes?

No, during offical Fontys vacations fines do not mount up.

Can I reserve a room?

Yes, that's possible. Contact your local library, see Library Locations for details.

What are the printing possibilities at the library?

These are different at each library. Contact your library; see Library Locations for details.

What is the fine for overdue items?

See Rates Library Regulations

How can I obtain cheep software (f.e. Microsoft Office) through Fontys?

You can order software through SurfSpot. Login with your Fontys credentials.

Where can I find opening hours for the library?

You can find them on Library locations.

4. Audio visual equipment

Where can I borrow a camera, a voice recorder, a projector, et cetera?

You can borrow such items from the Library associated with your Course Department/location. Visit Library locations for contact details.

5. Workshops

Where and how can I register for a Library Workshop?

This varies per location. For further information, please contact your Library.

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