Fresh at Information & Communication Technology (ICT)

Are you a Dutch student, who applied for the demandbased learning method?
Then this is not the right webpage containing information for start of the educational year.
We'd like to direct you to our Dutch website: "Goede Start", which is intended for all students that chose the demandbased learning method.

Welcome to Fontys! We are looking forward to meeting you in person. To get you well prepared for your study at Fontys ICT, we have gathered all information you need on this page. Please check this website regularly so you don't miss an update. If you still have any questions, please don't hesitate to contact us. See you soon!

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Word of welcome Fontys ICT

Students and staff welcome you to this bachelor programme!

Get prepared to start your studies at Fontys ICT!

Below you will find practical information about e.g. your application, Fontys account, on campus WiFi, books and laptop requirements.

Your application

You have sent in your application to Fontys ICT through the website and have received a confirmation e-mail from Studielink. In Studielink you will find a 'To Do List' where you can check the actions you still need to complete. You will also receive information about your application from the administrative office.

For all of your questions related to enrolment procedures, visa and housing, please contact our administrative office.

Campus RachelsmolenBuilding R10, room 1.06aOpening hours: Monday to Thursday from 09:00 - 15:30hrs. Email:

Fontys offers prospective students a Study Choice Check to support them in their study orientation and study choice process. Participation in the Study Choice Check is not compulsory for students applying for admission on the basis of an international diploma.

The main goal of the Study Choice Check is to determine how well your study programme suits your interests. This will benefit the chances of you enjoying your study time and succeeding at Fontys and ultimately also in your career. The Study Choice Check is a final confirmation to help you to decide. This will help you feel more confident, whatever your choice may be.

If you have any questions or would like more information, please contact your study programme.

The course of events surrounding the Study Choice Check and the study choice advice are detailed in the Study Choice Check rules. Specific details for each study programme are included in the Teaching and Examination Regulations of the study programme concerned.

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Study at Fontys ICT: an impression

Please have a look at our Portfolio and our Studynavigator:

The tuition fees indicator helps you to determine the tuition rate for your situation. The information and tuition rates from this indicator are without engagement.

Statutory tuition fees and institutional tuition fees

A distinction is made between statutory tuition fees and institutional tuition fees. Only if you satisfy all statutory requirements regarding your nationality and if you have not yet been awarded a degree, will you be eligible for statutory tuition fees. Via the tuition fees indicator, you can secure an indication of the type of tuition fees that will be applicable in your situation. To do so, please make use of the indicator above.

Distinctions are made between the following types of Institutional Tuition Fees:

  • Low institutional tuition fees
  • High institutional tuition fees

Different types of tuition fees and Exemption Regulations

These different types of tuition fees and the Exemption Regulations are fully detailed in the:

      The amount to be paid may vary in accordance with the following situations:

      • If you have enrolled in more than one course programme (at Fontys and/or elsewhere), it is possible that you may only be obliged to pay one set of statutory tuition fees.
      • If you believe that you may be eligible to pay only the statutory tuition fees on the basis of information that may be unknown to us, please report this to your Course Department.
      • If it later transpires that you do not meet the requirements for statutory tuition fees, you will be obliged to pay the (higher) institutional tuition fees and if this is the case, you will be notified accordingly.

      How to pay tuition fees

      Please ensure that you have arranged the payment of your Tuition Fees prior to commencing your course programme(s). If you fail to do so, your (re-) enrolment will not be finalised and you will not be permitted to follow your chosen course programme(s). Please also note that if you are not enrolled, you will not be entitled to receive any student grants and/or loans.

      Digital Authorisation

      You pay your tuition fees via a digital (direct debit) authorisation, either all at once or in instalments (via Fontys). , you can fill in your payment details via Studielink.

      • Start September: On or around 15 May, you can fill in your payment details via Studielink.
      • Start February: You can fill in your payment details via Studielink as soon as your enrolment request is processed by Fontys.

      More information about entering your payment details in Studielink can be found at A lot of information can also be found in the Studielink Q&A - payment method section.

      Questions regarding Tuition Fee payments

      Using Studielink for the first time? Use this step-by-step plans where you will find more detailed descriptions.

      If you cannot find the answer to your question via Q&A, you will need to contact your course department. To be issued with a proof of payment document regarding your Tuition Fees (if you have enrolled in a course programme at Fontys and you have enrolled in a second course programme at another institute), you will also need to contact your course department.

      If someone else is paying your tuition fees, you can indicate this in Studielink. After completing your payment information, you will receive an email with a payment link that you must forward to the person who will the pay tuition fees on your behalf. Using this payment link, the person enters their own payment information after which the tuition fees will be deducted from the specified account.More information on this can be found at and in the Studielink Q&A - payment method section.

      If you also want to attend a study programme at another higher education institution during an academic year and you are eligible for statutory tuition fees for both programmes, you only have to pay tuition fees once. Before starting your study programme, you can arrange for a Proof of Paid Tuition Fees through Studielink. For this, see the step-by-step plan 'Paying with Proof of Paid Tuition Fees' at

      If it is not yet possible at the other educational institution to arrange a Proof of Paid Tuition Fees via Studielink, please contact your study programme at Fontys to request your Proof of Paid Tuition Fees.

      Are you already following a study programme at another educational institution and want a second enrolment at Fontys? If so, you can also arrange for a Proof of Paid Tuition Fees through Studielink. This document will then be sent to Fontys via Studielink. For this, see the step-by-step plan 'Paying with Proof of Paid Tuition Fees' at

      If the other educational institution is unable to forward a Proof of Paid Tuition Fees through Studielink, please contact your study programme at the other educational institution.

      Two or more enrolments at Fontys

      If you are enrolled in two or more study programmes at Fontys, enter your payment information for Fontys once in Studielink and pay the total amount of tuition fees due for the various study programmes. When statutory tuition fees for all enrolments are concerned, you pay a total of one statutory tuition fee. An exception to this rule may apply to students who have already completed a degree and are paying statutory tuition fees. In cases such as this, please contact your study programme.

      Minor at Fontys

      What if you registered for a minor at Fontys? If so, you should send an original Proof of Paid Tuition Fees from the institution where you pay tuition before the start of your study programme. Please contact your study programme in this respect.

      If you have a Bank account number, of which the bank is not situated in one of the SEPA countries, but you have the nationality of one of the countries included in the EEA*, you will not be able to pay the tuition fee via a digital authorisation, but you will receive a payment agreement from Fontys. This payment agreement will be send to your Fontys e-mail address and the e-mail address you indicated in Studielink. Please duly complete and sign this payment agreement before the start of your studies and send it to us by post. You will find the address at the bottom of the payment agreement.
      It is also possible to scan the completed and signed payment agreement and send it by e-mail to Please only use this e-mail address for sending the payment agreement and not for sending other enrolment related documents or questions. 

      *The countries included in the EEA are as follows: all EU countries, including Norway, Iceland and Liechtenstein. Switzerland is also regarded as an EEA country. 

      If you have a Bank account number, of which the bank is not situated in one of the SEPA countries, and you are a national of a country outside the EEA without an address in The Netherlands, then you will receive a paymentletter from Fontys via your course department.
      If your employer is prepared to pay your Tuition Fees, you will need to confirm the digital authorisation yourself in Studielink, using your own bank account number. In order to then claim reimbursement of these costs from your employer, you may request a proof of payment document from your Course Department. You may then submit this document with your claim for reimbursement to your employer. Fontys does not issue invoices to employers. If this is not sufficient for your employer, please contact your course department.
      If your Tuition Fees are to be paid on your behalf of UAF (The Foundation for Refugee Students), you must not submit a digital authorisation in Studielink. In this case, the payment will be arranged directly by the foundation.

      When you go to re-enrol, you may choose to reuse the digital direct debit authorisation for a previous academic year for the forthcoming academic year. If you choose this option, you don't need to enter any new payment information. You still have to indicate whether you want to pay in a lump sum or in instalments.

      If you don't want to reuse your details, you must enter new payment details in the usual way. Please note that this option is only available if you pay yourself via digital direct debit authorisation.

      If you have indicated in Studielink that you are paying yourself via a digital direct debit authorisation, you always have the option to change your account number in Studielink under the Payment tab.

      For more information on changing your payment details through Studielink, see the corresponding step-by-step plan at or the Studielink Q&A.

      If you are not yet 18 at the time you want to enter your payment details in Studielink, it is not possible to arrange a digital (direct debit) authorisation. This is because a digital (direct debit) authorisation is a contract with the bank and by law a person under the age of 18 may not enter into a contract with the bank. If this is the case, you have a number of other options for supplying your payment information.

      1. Someone else pays your tuition fees

      You indicate in Studielink that someone else is paying your tuition fees. See also the information under the heading Third party to pay Tuition Fees.

      2a. Start September: You turn 18 between 15 May and 1 September

      Will you be turning 18 between 15 May and 1 September? If so, wait to enter your payment information until after your 18th birthday. You can then arrange a digital (direct debit) authorisation without any problems and still be enrolled in time for the start of the academic year.

      2b. Start February: You turn 18 before 1 February?
      Will you be turning 18 before 1 February? If so, wait to enter your payment information until after your 18th birthday. You can then arrange a digital (direct debit) authorisation without any problems and still be enrolled in time for the start of the academic year.

      3. Payment by payment agreement

      If no one else can pay your tuition fees, you can pay yourself through a payment agreement by indicating in Studielink that your bank is not in a SEPA country. You must then transfer the full tuition fee amount to Fontys before the start of the study programme.

      When to pay tuition fees

      If paying in instalments

      Collection will take place in a maximum of ten equal instalments on or around the 26th of the month. Depending upon the processing time required after your enrolment, the direct debit may need to be moved to the following month. If so, the amount outstanding will then be divided and added to the remaining instalments to be executed until and including the June instalment.

      Please note: In relation to the paying in instalments facility, an Administration Fee per Academic Year will be payable. This fee will be debited to your account together with the first instalment payable.

      If paying the full sum in a single payment

      If you commence your studies on 1 September, the direct debit pertaining to your Tuition Fees will be executed on or around 25 September. If you commence your studies after 1 September, the direct debit will be executed on or around the 26th of the month in which you commence your studies.

      Using the tuition fees indicator, you can determine which tuition rate applies to you. The amounts mentioned are for the entire year (12 months). If you start mid-term or in February, you will only pay for the number of months you are enrolled.

      Please note:If you have submitted your ‘Request for Enrolment’ after the date upon which the last direct debit was to be executed (i.e. on or around 25 June), payment of the full sum in a single payment will be the only option possible.

      In all cases (i.e. paying in instalments or in a single payment), prior to the execution of each direct debit, you will be sent a message in which you will be advised of the exact date upon which the direct debit is to be executed.

      If the whole amount, or an instalment (only possible when paying via a digital authorisation), cannot be directly debited, a Payment Reminder will be sent to you.
      If payment is still not made within the specified term, a payment demand will follow. If the payment demand relates to tuition fees, and payment is still not made within 14 days following the date of the payment demand, Fontys will terminate your registration by the second month following the date of the payment demand. When you receive this payment demand, your Fontys account will be blocked simultaniously. As soon as Fontys has received your payment, your account will be accessible within a few working days.

      Fontys ICT unfortunately does not offer any scholarships.

      You might be eligible for other scholarships not provided by Fontys. These can be found on

      Account and IT information

      After applying you received an e-mail from us with your personal login details. Sender e-mail: ''. Subejct e-mail: 'Fontys account creatie/creation'. Please save this e-mail carefully, you will need it!

      For practically all online services at Fontys you have to sign in with your Fontys account. This account is a username and password combination. Your user name contains a PCN (Personal Communication Number) and the domain: ''.

      Being able to work and study securely is of the utmost importance at Fontys. That is why we continuously work on improving information security. We switched to a new way of signing in at Fontys: in addition to your username and password, you will also use an extra step as verification (multifactor authentication).

      Eduroam (education roaming) is a service which enables students, researchers and staff to securely access the wireless internet at the Fontys campus and whilst visiting other participating institutions, using the username and login provided by Fontys. 

      Advice: Install the setting of eduroam on your private laptop, smartphone and tablet, at home according to the instructions. All will be set and ready to go when you arrive at the Fontys campus.

      Short steps

      1. Use your data connection or connect your device with an available WIFI network. At Fontys you can use: Fontys_WIFI_start
      2. Scan the QR-code or use a browser (Safari, Chrome, Firefox, Internet Explorer) to access the website:
      3. Read the instructions and follow them step by step
      4. When requested: fill in your Fontys credentials <PCN>
      5. The correct settings will be downloaded. You will still be asked to typ your Fontys password (associated with your PCN)
      6. After this steps all will be set and you are connected with eduroam.

      Through intranet we communicate with colleagues and students. After your final registration as a new student and start of the new education year, you can login here by means of your student i-account. On this portal you can find most information about:

      • Study guide
      • Class schedules
      • Annual schedules
      • Content of modules
      • Information from your mentor

      How do I get the card?

      The student card is proviced once free of charge at the beginning of or during the academic year to all students who register for the first time at Fontys University of Applied Sciences. You will receive a student card when you are registered and you have uploaded a passport photo via

      To upload your photo, click on the photobox on the page and follow the instructions on the screen.

      It is most convenient if you have your student card right from the start of the educational year. It is best to apply for the card as soon as you know what is your address in the Netherlands.

      When do I need a student card?

      • As proof of identity at Fontys Universities; in order to prove who you are when requested (for example at exams).
      • Logging on to the Canon printers.
      • Access control; students can use the card to gain entry to buildings on Fontys property and at automated barriers.
      • Lockers; the student card can be used for the lockers in some Fontys buildings.
      • For the loan of equipment from the media libraries.


      Please contact the IT Servicedesk.
      Available on workdays from 8:00 - 17:00 hrs

      Fontys provides you with ‘’ email address. You can log in with your Fontys account. When you start your studies at Fontys, we will no longer send e-mails to your private email address, but instead only use your Fontys email address. Make sure you check this account regularly!

      iPhone and iPad

      • Choose: Outlook for iOS in the Apple Store and install the app.
      • Add account and fill in your email address (
      • Open verificator and you will be directed to the Fontys inlog page
      • Remove the email address and fill in your Fontys credentials:
        username: *PCN*
        Password: the password to your Fontys account
      • Skip the First Run Experience
      • Enable Notifications
      • Tap Allow 'Outlook can send you messages"

      Android phones and tablets

      • Settings > Accounts & Synchronisation > Add Account > Microsoft Exchange ActiveSync.
      • Fill in the required details:

        : The domain students use is: BERGEN. When domain is optional, leave this field blank. Some devices require the notation domain\username in one field. In that case write down: BERGEN\<PCN>.
        Your username is: <PCN> Some devices require the notation domain\username in one field. In that case write down: BERGEN\<PCN>.
        Write down your Fontys emailadress: <emailalias>
        The password to your Fontys account.
        If your device asks for this, write down


      The StudentApp 'MijnFontys' shows you your studyresults, important messages and news. As a student you receive push notificatons about schedule changes, grades and a calender with important dates, for example exams, internships, submit assigments etc. (depending on wether your department made it available in the app).

      The Fontys Student app ​​contains the following functionalities: timetables, study results and news. You will also find useful links and more information about help during your studies here.

      Login with your Fontys credentials ([PCN] and password) and easily add or change your timetable(s) yourself.

      Questions about the Student App? 

      Mail: or call the IT Servicedesk (+318850 77777).

      For questions about your schedule and study, please contact the secretary of your department.

      If you click the button below you will find English information and manuals on various IT topics. You'll be able to find information about the Fontys network, printing, storage, mail, etcetera. You can also find the contact details of our IT Servicedesk here.

      The ICT Student Service Desk (ISS) is a helpdesk for students and employees of Fontys ICT.

      You can ask for first line assistance here when you have trouble with your laptop/computr. Also this helpdesk offers the borrowing of educational materials, such as camera's, MacBooks and Hololenses.

      During the first week of the educational year a number of employees of ISSD will take care of secondline assistance in classes to help you install all the IT services of Fontys. They will help you with installing WiFi, explain the used systems and rules for the use of our network.

      Contact ICT Student Service Desk (ISS)

      Open during weekdays, daily from 08.45 to 17.00 hrs.

      Phone: 08850 - 81168

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      II&A - Introduction to ICT, Infrastructure & Advice

      Watch this video for detailed information

      Study materials

      Both on and off campus you will use your computer a lot. For some specific activities we have so-called innovationlabs: Gameslab, Securitylab, Accenturelab, Multimedia kitchen and Virtual Reality lab. You can work there with advanced, state of the art technology. Besides that, every student is obliged to have and to use their own laptop. We made sure we have:

      • A lot of power sockets to plug in your laptop;
      • Most of the needed software applications, available for free through (see information below);
      • Many network connections so you can use a network cable for fast internet connection;
      • Wireless internet throughout the whole building.

      Laptop requirements

      At the start or your studies any working laptop will do. You can use your own laptop if you already have one. When you need to buy one, you can buy any laptop at this moment. What we do ask of you, is to use Windows and your OS is in English. Next to that, you need to be able to run 'Visual Studio' – if not on your laptop, virtual or on a terminal server will do as well. Because of this, we advise you to have a laptop with enough space on the hard drive.

      Additional costs

      It is possible that you will need some small computer supplies or hardware after you started your study programme. Most of the time, this will only be a small amount of money.

      Software deals for education

      SURFspot is the ultimate non-profit ICT online store. SURFspot offers an educational discount on software, hardware and online educational resources.

      So how does it work?
      Go to and log in using your Fontys account ( + password)

      Because most information is available digitally, you don't need books for the first semester.
      Working with other students in a group teaches you to be more collaborative, outgoing and respectful of others work and opinions."
      Student about her experiences

      Starting your studies

      When starting your studies at Fontys, it is nice to know when we expect to meet you on campus for the first time and what you will experience in the first months at Fontys ICT in Eindhoven.

      For a successful enrollment it is necessary that you come to Eindhoven on time in person to show your original diploma from your previous education with the corresponding list of marks. This is an important condition to complete your enrollment. If you do not manage to come to Eindhoven on those dates, your enrollment will be terminated. In that case, you could reapply for the next semester.

      Everyone who is admitted wil get a personal invitation for this diploma check containing details about where and when exactly you are expected at school to show these materials. You will get this invitation by e-mail.

      P.S. This diploma check is mandatory for non-Dutch students.

      Today your first week will start. You will start in your own class with your mentor according to the schedule you recieved during the introduction week.

      More specific information will follow.

      From this day onward you will need your laptop every day!

      Time Schedule


      Campus Rachelsmolen
      Building R10

      Rachelsmolen 1, Eindhoven

      Locatiekaart op adres: Rachelsmolen 1, Eindhoven

      Check the first semester course-based learning overview below:

      • Week -1 & 0: Introduction by Proxy and Purple festival
      • Week 1 - 6: Introduction Phase
      • Week 7 - 9: Project weeks
      • Week 10 - 18: Profile Phase
      • Week 19: Assessor meeting
      • Week 20: Retake meeting

      If you want to plan holidays or other activities, it is useful to know when there are no classes.

      Before starting, I couldn't have imagined neither all the ups, neither the downs that awaited me. But if I could, I would do it again."
      Alumnus about his experiences

      Join our community

      Fontys School of ICT offers you several ways for you to become part of our community. It is up to you to join, but we highly recommend it. There is no better way to get to know your future classmates before you even set one foot on campus!

      Our student association is for students, by students. PROXY will help you to adapt and find your way. Check out their activities through their Facebook page.

      If you are interested in more detailed stories from international students or want to get in touch with one or more of them, check out this page.

      Personal support

      To give you a good start at Fontys School of ICT, you will be in close contact with a student coach. He or she is your first point of contact for all practical and study questions, follows your achievements and gives valuable tips and advice where necessary.

      We also advise you to bookmark the webpage Fontys helps. This platform offers practical information, personal support when you need extra guidance and useful links. But also interesting initiatives for you to join.

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      Fontys Helps

      Fontys has an online platform that offers all kinds of practical information, personal support when you are in need of extra guidance and useful links. Bookmark Fontys Helps

      Your stay in the Netherlands

      There is a lot to see and experience in the Netherlands. Here you'll find a lot of information about studying at Fontys, accommodation and also practical information like enrolling, visa, finances etc.

      Contact and location (Building R10)