Fresh at Industrial Engineering and Management

Welcome to Fontys! We are looking forward to meeting you in person. To get you well prepared for your study at Fontys IEM, we have gathered all information you need on this page. Please check this website regularly so you don't miss an update. If you still have any questions, please don’t hesitate to contact us. See you soon!

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Get prepared to start your studies at Industrial Engineering and Management (IEM)

Below you will find practical information about e.g. your application, Fontys account, on campus WiFi, books and laptop requirements.

Your application

You have sent in your application to this study programme through the website studielink.nl and have recieved a confirmation e-mail from Studielink. In Studielink you will find a 'To Do List' where you can check the actions you still need to complete. You will also receive information about your application from the administrative office.

For all of your questions related to enrollment procedures, visa and housing, please contact our administrative office at studyiem@fontys.nl.

Fontys offers prospective students a Study Choice Check to support them in their study orientation and study choice process. Participation in the Study Choice Check is not compulsory for students applying for admission on the basis of an international diploma.

The main goal of the Study Choice Check is to determine how well your study programme suits your interests. This will benefit the chances of you enjoying your study time and succeeding at Fontys and ultimately also in your career. The Study Choice Check is a final confirmation to help you to decide. This will help you feel more confident, whatever your choice may be.

If you have any questions or would like more information, please contact your study programme.

The course of events surrounding the Study Choice Check and the study choice advice are detailed in the Study Choice Check rules. Specific details for each study programme are included in the Teaching and Examination Regulations of the study programme concerned.

The tuition fees indicator helps you to determine the tuition rate for your situation. The information and tuition rates from this indicator are without engagement.


Statutory tuition fees and institutional tuition fees

A distinction is made between statutory tuition fees and institutional tuition fees. Only if you satisfy all statutory requirements regarding your nationality and if you have not yet been awarded a degree, will you be eligible for statutory tuition fees. Via the tuition fees indicator, you can secure an indication of the type of tuition fees that will be applicable in your situation. To do so, please make use of the indicator above.

Distinctions are made between the following types of Institutional Tuition Fees:

  • Low institutional tuition fees
  • High institutional tuition fees


Different types of tuition fees and Exemption Regulations

These different types of tuition fees and the Exemption Regulations are fully detailed in the

    The amount to be paid may vary in accordance with the following situations:

    • If you have enrolled in more than one course programme (at Fontys and/or elsewhere), it is possible that you may only be obliged to pay one set of statutory tuition fees.
    • If you believe that you may be eligible to pay only the statutory tuition fees on the basis of information that may be unknown to us, please report this to your Course Department.
    • If it later transpires that you do not meet the requirements for statutory tuition fees, you will be obliged to pay the (higher) institutional tuition fees and if this is the case, you will be notified accordingly.

    How to pay tuition fees

    Please ensure that you have arranged the payment of your Tuition Fees prior to commencing your course programme(s). If you fail to do so, your (re-) enrolment will not be finalised and you will not be permitted to follow your chosen course programme(s). Please also note that if you are not enrolled, you will not be entitled to receive any student grants and/or loans.

    Digital Authorisation

    If you have a Bank account number, of which the bank is situated in one of the SEPA countries, the only way to pay for the tuition fee is via a digital authorisation. Therefore you first need to enter your payment details in Studielink. In the section ‘My To Do List’ you will thereafter receive a message from Studielink requesting you to confirm your digital authorisation. After you have done this, the payment of your tuition fee is completed. It is only possible to confirm your digital authorisation after your personal details have been verified via Studielink or Fontys. After you log in via DigiD this check will take place.

    Third party to pay Tuition Fees

    If a third party (e.g. your father or your mother, but not your employer) is to pay your Tuition Fees on your behalf, you will be issued with an activation code via e-mail after having submitted your payment details. You should then forward this e-mail to the relevant third party, who will then need to confirm the digital authorisation by logging in to Studielink using their own Dutch DigiD (Digital Identification). The digital authorisation process will be complete upon your receipt of an e-mail verifying that your digital authorisation has been confirmed. If said party does not have a DigiD, this party cannot pay your tuition fees.

    Payment agreement

    If you have a Bank account number, of which the bank is not situated in one of the SEPA countries, but you have the nationality of one of the countries included in the EEA*, you will not be able to pay the tuition fee via a digital authorisation, but you will receive a payment agreement from Fontys. This payment agreement will be send to your Fontys e-mail address and the e-mail address you indicated in Studielink. Please duly complete and sign this payment agreement before the start of your studies and send it to us by post. You will find the address at the bottom of the payment agreement.
    It is also possible to scan the completed and signed payment agreement and send it by e-mail to paymentsv@fontys.nl. Please only use this e-mail address for sending the payment agreement and not for sending other enrolment related documents or questions. 

    *The countries included in the EEA are as follows: all EU countries, including Norway, Iceland and Liechtenstein. Switzerland is also regarded as an EEA country. 

    Payment letter

    If you have a Bank account number, of which the bank is not situated in one of the SEPA countries, and you are a national of a country outside the EEA without an address in The Netherlands, then you will receive a paymentletter from Fontys via your course department.

    Changing payment details

    Until you have confirmed your digital authorisation, you may change your payment details. In Studielink , go to the option "My study programmes" and then click on the course programme for which you wish to change the payment details. Click on the option "Change payment details". You can then submit the correct details. Do not forget to click on the button "Confirm".

    If a third party is paying your Tuition Fees on your behalf, he/she/they may submit any required changes to the bank account number, the account holder’s name and the payment address prior to confirming such details, both if paying in a single debit, or in instalments.

    Once the digital authorisation has been confirmed, this may no longer be changed via Studielink. Should it be necessary to make any changes at a later time, please contact your course department.

    Questions regarding Tuition Fee payments

    In Studielink, you can click on the option "Question and Answer page" in the Help screen at the right. Click on the category "Payment method – Digital authorisation", here you will find answers to the most frequently asked questions.

    If you cannot find the answer to your question via Q&A, you will need to contact your course department. To be issued with a proof of payment document regarding your Tuition Fees (if you have enrolled in a course programme at Fontys and you have enrolled in a second course programme at another institute), you will also need to contact your course department.

    Employer to pay Tuition Fees

    If your employer is prepared to pay your Tuition Fees, you will need to confirm the digital authorisation yourself in Studielink, using your own bank account number. In order to then claim reimbursement of these costs from your employer, you may request a proof of payment document from your Course Department. You may then submit this document with your claim for reimbursement to your employer. Fontys does not issue invoices to employers. If this is not sufficient for your employer, please contact your course department.

    UAF to pay Tuition Fees

    If your Tuition Fees are to be paid on your behalf of UAF (The Foundation for Refugee Students), you must not submit a digital authorisation in Studielink. In this case, the payment will be arranged directly by the foundation.

    When to pay tuition fees

    If paying in instalments

    Collection will take place in a maximum of ten equal instalments on or around the 26th of the month. Depending upon the processing time required after your enrolment, the direct debit may need to be moved to the following month. If so, the amount outstanding will then be divided and added to the remaining instalments to be executed until and including the June instalment.

    Please note: In relation to the paying in instalments facility, an Administration Fee per Academic Year will be payable. This fee will be debited to your account together with the first instalment payable.

    If paying the full sum in a single payment

    If you commence your studies on 1 September, the direct debit pertaining to your Tuition Fees will be executed on or around 25 September. If you commence your studies after 1 September, the direct debit will be executed on or around the 26th of the month in which you commence your studies.

    Please note:If you have submitted your ‘Request for Enrolment’ after the date upon which the last direct debit was to be executed (i.e. on or around 25 June), payment of the full sum in a single payment will be the only option possible.

    In all cases (i.e. paying in instalments or in a single payment), prior to the execution of each direct debit, you will be sent a message in which you will be advised of the exact date upon which the direct debit is to be executed.

    If the whole amount, or an instalment (only possible when paying via a digital authorisation), cannot be directly debited, a Payment Reminder will be sent to you.
    If payment is still not made within the specified term, a payment demand will follow. If the payment demand relates to tuition fees, and payment is still not made within 14 days following the date of the payment demand, Fontys will terminate your registration by the second month following the date of the payment demand. When you receive this payment demand, your Fontys account will be blocked simultaniously. As soon as Fontys has received your payment, your account will be accessible within a few working days.

    Are you a talented student with a non-EEA nationality and do you wish to study in the Netherlands at Fontys University of Applied Sciences?

    There are scholarships available for Non-EU / Non-EEA students that want to come to the Netherlands for their studies. You might also be eligible for other scholarships not provided by Fontys. These can be found on Grantfinder.nl.

    General Application criteria:

    • Your nationality is non-EEA.
    • You are applying for a full-time Bachelor’s or Master’s at one of the participating Dutch higher education institutions.
    • You have never before studied at an education institution in the Netherlands.

    How to apply and additional programme criteria?

    You need to apply directly at the Fontys School of your study programme.

    • Check if you meet the general admission and application requirements of the programme of your choice.
    • Check the information of the study programme of your choice for the additional Fontys selection criteria.
    • Applying for the scholarship is a different procedure as the application procedure for a study programme which has to be conducted via www.studielink.nl. For more information of this application procedure please select the programme of your choice.

    Account and IT information

    After applying you received an e-mail from us with your personal login details. Sender e-mail: 'no-reply@fontys.nl'. Subejct e-mail: 'Fontys account creatie/creation'. Please save this e-mail carefully, you will need it!

    For practically all online services at Fontys you have to sign in with your Fontys account. This account is a username and password combination. Your user name contains a PCN (Personal Communication Number) and the domain: '@student.fontys.nl'.

    Being able to work and study securely is of the utmost importance at Fontys. That is why we continuously work on improving information security. We switched to a new way of signing in at Fontys: in addition to your username and password, you will also use an extra step as verification (multifactor authentication).

    Eduroam (education roaming) is a service which enables students, researchers and staff to securely access the wireless internet at the Fontys campus and whilst visiting other participating institutions, using the username and login provided by Fontys. 

    Advice: Install the setting of eduroam on your private laptop, smartphone and tablet, at home according to the instructions. All will be set and ready to go when you arrive at the Fontys campus.

    Short steps

    1. Use your data connection or connect your device with an available WIFI network. At Fontys you can use: Fontys_WIFI_start
    2. Scan the QR-code or use a browser (Safari, Chrome, Firefox, Internet Explorer) to access the website: http://wifi.fontys.nl
    3. Read the instructions and follow them step by step
    4. When requested: fill in your Fontys credentials <PCN>@student.fontys.nl
    5. The correct settings will be downloaded. You will still be asked to typ your Fontys password (associated with your PCN)
    6. After this steps all will be set and you are connected with eduroam.

    FontysConnect, the intranet site of Fontys, is used to make (digital) information available, to share documents, to work together and as a search centre. Everyone with a Fontys account has access. If you log in to the Fontys website with your Fontys account you will land on your personal Connect page. From there you can access the various pages.

    How do I get the card?

    The student card is proviced once free of charge at the beginning of or during the academic year to all students who register for the first time at Fontys University of Applied Sciences. You will receive a student card when you are registered and you have uploaded a passport photo via www.fontyskaart.nl.

    To upload your photo, click on the photobox on the page and follow the instructions on the screen.

    It is most convenient if you have your student card right from the start of the educational year. It is best to apply for the card as soon as you know what is your address in the Netherlands.

    Ambience photo Fontys

    When do I need a student card?

    • As proof of identity at Fontys Universities; in order to prove who you are when requested (for example at exams).
    • Logging on to the Canon printers.
    • Access control; students can use the card to gain entry to buildings on Fontys property and at automated barriers.
    • Lockers; the student card can be used for the lockers in some Fontys buildings.
    • For the loan of equipment from the media libraries.

    Questions

    Please contact the IT Servicedesk.
    Available on workdays from 8:00 - 17:00 hrs

    Fontys provides you with ‘@student.fontys.nl’ email address. You can log in with your Fontys account. When you start your studies at Fontys, we will no longer send e-mails to your private email address, but instead only use your Fontys email address. Make sure you check this account regularly!

    iPhone and iPad

    • Choose: Outlook for iOS in the Apple Store and install the app.
    • Add account and fill in your email address (name@student.fontys.nl)
    • Open verificator and you will be directed to the Fontys inlog page
    • Remove the email address and fill in your Fontys credentials:
      username: *PCN*@student.fontys.nl
      Password: the password to your Fontys account
    • Skip the First Run Experience
    • Enable Notifications
    • Tap Allow 'Outlook can send you messages"

    Android phones and tablets

    • Settings > Accounts & Synchronisation > Add Account > Microsoft Exchange ActiveSync.
    • Fill in the required details:

      Domain
      : The domain students use is: BERGEN. When domain is optional, leave this field blank. Some devices require the notation domain\username in one field. In that case write down: BERGEN\<PCN>.
      Username:
      Your username is: <PCN>@student.fontys.nl. Some devices require the notation domain\username in one field. In that case write down: BERGEN\<PCN>.
      Emailadress:
      Write down your Fontys emailadress: <emailalias>@student.fontys.nl
      Password:
      The password to your Fontys account.
      Server:
      If your device asks for this, write down outlook.fontys.nl

    StudentApp

    The StudentApp 'MijnFontys' shows you your studyresults, important messages and news. As a student you receive push notificatons about schedule changes, grades and a calender with important dates, for example exams, internships, submit assigments etc. (depending on wether your department made it available in the app).

    The Fontys Student app ​​contains the following functionalities: timetables, study results and news. You will also find useful links and more information about help during your studies here.

    Login with your Fontys credentials ([PCN]@student.fontys.nl and password) and easily add or change your timetable(s) yourself.

    Questions about the Student App? 

    Mail: studentenapp@fontys.nl or call the IT Servicedesk (+318850 77777).

    For questions about your schedule and study, please contact the secretary of your department.

    If you click the button below you will find English information and manuals on various IT topics. You'll be able to find information about the Fontys network, printing, storage, mail, etcetera. You can also find the contact details of our IT Servicedesk here.

    Study materials

    Laptop requirements:

    - Computer with Windows 10 (Note: We do not recommend that you purchase a Chromebook or a MacBook, it does not meet the minimum requirements.)
    - 64 bit Processor: i5 or i7
    - Internal Memory: minimum 8GB
    - External Memory: HDD/SSD at least 15GB free space when installing SolidWorks. After Installation, SolidWorks takes up 7.5 GB.
    - Peripherals: Mouse for working with SolidWorks, Webcam and Microphone.

    Office 365 license is provided by Fontys. Make sure your laptop can run Solidworks software, since we use that for classes.

    Software deals for education

    SURFspot is the ultimate non-profit ICT online store. SURFspot offers an educational discount on software, hardware and online educational resources.

    So how does it work?
    Go to SURFspot.nl and log in using your Fontys account (PCN@student.fontys.nl + password)

    Books can be ordered easily through Studystore. We advise you to order the books before the start of your studies.

    Working with other students in a group teaches you to be more collaborative, outgoing and respectful of others work and opinions."

    Student about her experiences

    Starting your studies

    When starting your studies at Fontys, it is nice to know when we expect to meet you on campus for the first time and what you will experience in the first months at Industrial Engineering and Management.

    For a successful enrollment it is necessary that you come to Eindhoven on the 19th of August 2022 in person, to show your original diploma from your previous education with corresponding list of marks. This is an important condition to complete your enrollment. If you do not manage to come to Eindhoven on this date or at least before the start of your study, your enrollment will be terminated. In that case, you could reapply for February 2023.

    Everyone who is admitted will get a personal invitation with the details by e-mail. For last-minute admission questions please contact us:

    Email: studyiem@fontys.nl

    Culture Shower

    In the first week you will start with a culture shower. It starts on Monday August 29th 2022 at 9.00 am in the ParkTheater (Elzentlaan 50) in Eindhoven.

    What is it about?

    A metaphor for an immersion, get to know Industrial Engineering & Management: the work, the study and the world; by experiencing and researching (by) yourself.

    The goal is to enable you to

    • create your own view and understanding of Industrial Engineering and Management
    • work in teams
    • learn to deal with uncertainty
    • creatively (re)imagine and transfer insights to others
    • reflect individually on what you've learned

    Necessities for this first day

    • notebook
    • multiple colours (pencil or marker)
    • laptop/tablet/telephone
    • a charger for the devices you're bringing
    • something to drink
    • earplugs/headphones
    • most importantly: good spirit!

    FYI: we'll take care of your lunch on Monday!

     Company experience in the first year? Well, yes that's exactly what IEM has in store for you! When joining IEM you must be prepared for a year full of interesting assignments and projects directly connected with real life. Right after your introduction week, probably the most fun week of the whole year, you go straight into the culture shower week, and you must already do an assignment. After your first week of the study, you will get your first credit (ECT). Following this assignment is the first project for the year, which if you start in September is all about the technical part of the study. You pick an appliance, take it apart and improve a part you think could use improving. You work with SolidWorks, a drawing software, to create the new and improved appliance and at the end of week 8 you present it in front of your stakeholders.

    If you want to plan holidays or other activities, it is useful to know when there are no classes.

    "I jumped into this adventure because I wanted to gain a different experience in terms of education and life."

    Angelina about her decision to study abroad

    Join our community

    Fontys Industrial Engineering and Management offers you several ways for you to become part of our community. It is up to you to join, but we highly recommend it. There is no better way to get to know your future classmates before you even set one foot on campus!

    Lean is a young student association who strives to make international students transition in Eindhoven as comfortable as possible. The association focuses on creating a fun community by organising the introduction week and various educational and non-educational events throughout the year. These opportunities help to expand relations across all the study years. If you're more interested in organising events, then it's possible to contribute as well. You can sign up to our student association by emailing lean@fontys.nl

    Keep yourself updated on our Instagram page by following us here.

    You will soon receive an invitation to the whatsapp group of the Industrial Engineering and Management students via email. Have you not received the email yet? Please contact studyiem@fontys.nl

    Do you want to know more about the programme you are going to study or the city that you will live in? Or do you have questions about student life, sport accommodations or just student experiences in general? The Fontys student ambassadors are happy to answer all your questions. So don't hesitate to contact them!

    Personal support

    To give you a good start at your study, you will be in close contact with a student coach. He or she is your first point of contact for all practical and study questions, follows your achievements and gives valuable tips and advice where necessary.

    We also advise you to bookmark the webpage Fontys helps. This platform offers practical information, personal support when you need extra guidance and useful links. But also interesting initiatives for you to join.

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    Ambience photo Fontys

    Your stay in the Netherlands

    There is a lot to see and experience in the Netherlands. Here you'll find a lot of information about studying at Fontys, accommodation and also practical information like enrolling, visa, finances etc.